You’re not the only one who has a favorite artificial intelligence tool you try first whenever you need an AI assistant. According to a recent survey, 91% people who use AI already have a favorite chatbot that they use first, whether it is ChatGPT or Gemini, Alexa, or something else.
Menlo Ventures’ survey of 5,000 adults revealed that “default tool dynamic” most people who use AI have chosen to try a general AI tool first, even if they are not the best tool for a particular job.
According to the report, ChatGPT was the AI assistant chosen by 28% of respondents as their default tool. Google’s Gemini is second at 23%. Meta AI, Amazon’s Alexa and Apple’s Siri are third at 18%. Another 33% of the total is made up by other tools such as Claude, Grok, and Perplexity.
Some of the most common ways people are using these AI tools include composing emails and other writing support, researching topics of interest and managing to-do lists, according to Menlo Ventures.
Some of that, Menlo Ventures says, is “first-mover advantage,” with tools like ChatGPT having built up a following by being the first to offer some chatbot and image-generation features. But, the company warns, “that position is not guaranteed,” with challengers moving fast.
“The consumer market for [large language models] is still nascent and far from saturated,” the report says, “leaving ample room for product innovation to shift market share over time.”
Overall, 61% of Americans have used AI in the last six months and nearly 1 in 5, 19%, rely on it daily, the report says.
